- Will it be loud and noisy on the day of my roof replacement?
- What if the material being dropped off gets wet?
- Is there a down payment required to start a roof replacement job?
- Does Cross Timbers Roofing offer financing?
- Does Cross Timbers Roofing do siding work?
- Can Cross Timbers Roofing install power fans?
- Do you offer a workmanship warranty on roof replacements? If so, how long is it?
- How can I pay my bill?
- Do you charge for repairs/replacement estimates?
- Do you have a minimum charge for repair visits?
- What type of roofs do you service?
- Can you put a new roof over my existing roof?
- How long does a roof replacement take?
- Do you clean/power wash roofs?
- What is your service area?
Roof replacement on a home is a demolition project, as well as a restoration project. Customers can expect a large amount of debris to be removed followed by the new roof installation. Noise levels can be loud at multiple times during this process. We recommend developing a plan for pets, those who work from home, homes with small children who may need a nap, and other similar situations for the days this project is occurring.
This is not a problem, as the material is designed to withstand the elements!
Cross Timbers Roofing does not require any down payments, all payments are due following the completion of the job, final quality inspection being completed, and the homeowner’s satisfaction with the project.
Yes, you can click here to visit our financing page. The finance company offers a variety of finance options including same as cash, low monthly payments, and more.
Only as it pertains to where the roof area meets a sided wall area. Basically, where the roof would tie into the siding. Any large-scale siding work outside of these small areas should be handled by a siding contractor.
Yes, we can provide the fan or install the homeowner-provided fan. The homeowner is responsible for any electrical connection – and we always recommend using a licensed insured electrician or electrical company for this type of project.
Yes! We offer a 5-year workmanship warranty on all roof replacements.
a. Mail a check or stop by the office with cash or a check.
b. By debit card or credit card on our website – go to the “Pay Now” page by clicking here. (Note: a 2-4% service fee is added onto the total depending on the type of card you are using – Cross Timbers Roofing does not receive this fee money which is collected by the third-party company processing the credit card payments.)
For our customers' safety and security, we do not accept payments over the phone.
a. Roof replacement estimates are given free of charge.
b. For basic repair visits, we charge a minimum fee, and written estimates are prepared for those situations that require more in-depth lengthy work to be completed by one or more service technicians. A basic repair visit includes a diagnostic of the issue, as well as an hour of labor, and technicians, are prepared to do the repair/service on that very first visit. In some instances, we may perform a basic service visit and complete needed immediate repairs while you review and consider the more in-depth repair estimate. If you approve and proceed with the repair estimate – the minimum service visit fee will be applied to your final amount due if you have paid that amount prior to the additionally estimated work being completed/invoiced.
c. Job-specific materials that are needed to complete the work are an additional cost.
d. If a repair is extensive, then a written estimate be given by the Service Manager.
Yes – we send fully loaded trucks to your home ready to complete 90% of the average leak/repair calls we receive. There are a few cases where we would instead give you a more in-depth written estimate. Sending out a skilled technician with a fully equipped company vehicle is our way of ensuring you and your roof receive the expertise deserved. Most skilled tradesmen like plumbers, HVAC technicians, and electricians also assess a minimum charge to arrive at your home ready to complete the work you need.
Some companies will do this, but Cross Timbers Roofing does not. This is because we want to be 100% certain that your entire roof system is in quality shape, including your roof deck! The only way to guarantee this is by stripping the existing roof off completely and inspecting the roof deck thoroughly and making needed repairs to the decking prior to installing the new roof.
A typical roof replacement will take the crew between 1-and 3 days to complete, depending on the size and design of the roof.
Cross Timbers Roofing does not currently provide this service. However, it should be noted that you should NEVER power wash your own roof! Cleaning a roof requires low pressure and/or specialized equipment. If algae streaking or moss is a problem for your roof, there are a few options for you to consider. Please call and we will be happy to discuss your options.
We service most of Central Virginia including west to the Charlottesville area, east to the Hampton Roads Tunnels, north to Stafford, and south to the North Carolina state line.